Primary contact
Email dhookster@gmail.com for install help, production issues, and review support.
Support + reviewer help
Direct support for merchants, operators, and Shopify reviewers.
MarginPilot support is structured for fast diagnosis. The more store-specific context you provide, the faster installation, embedded-auth, supplier, or workflow issues can be resolved.
Margin engine
MarginPilot
Active support path
Support inbox
Direct merchant support
Use this address for merchant support, install questions, production issues, or App Store review clarifications.
Store domain
Affected page or workflow
Timestamp of the issue
Screenshots or reproduction steps
Include store context
Share the store domain, the workflow or page involved, and the time the issue occurred.
Send proof
Include screenshots, reproduction steps, and any visible error states so we can move directly to diagnosis.
Reviewer assistance
Shopify reviewers can use the same contact channel for credentials, reproduction help, or current-behavior clarification.
Escalation path
Production + review help
Need production or review assistance now?
Send the store domain, the specific workflow involved, and a screenshot or reproduction path. That gives enough context to move from report to action quickly.